I've had a Palm Treo 700p for a couple years and a Treo 650p before that, both with Sprint as a wireless carrier. The 700p acted up a few months ago, so I took it into a Sprint repair center. They promptly wiped it, upgraded the firmware and gave it back to me as "fixed." Only, it wasn't fixed. I'm not sure, but I think the firmware they upgraded me to wasn't intended to ever run on a 700p, but I'm not sure. As a result, the phone has kinda-sorta worked since then.

I've read on Engadget about a new phone exclusive to Sprint from Samsung called the Instinct. At first glance, it looks eerily similar to an Apple iPhone, but as I read more about it, it looked like it might be a good fit for me.

Boy, was I wrong.

Before I go into some specifics, let me just say that Samsung and Sprint can easily save this phone. All they need to do is open it up just a little more and listen to the "corporate" users.

What I liked

One thing I liked about the Instinct is that it does not run Windows Mobile. I've avoided Win-Mo on principle, but have helped other people with problems on Win-Mo devices and have experienced the frustration that is running Win-Mo. Using a Palm Treo vs. a Win-Mo Treo is the difference between night and day. One operates like cold tar (and has a lower video resolution) while the other is relatively stable and snappy.

The Instict is an awesome phone, it just isn't quite a "smartphone" and definitely isn't a geek's phone.

The "haptic feedback" is very cool: The phone generates a mild vibration when you touch an active icon on the touchscreen, thereby giving you physical feedback that you've activated a button or other onscreen feature. This goes a long way toward alleviating the "flatness" problem a lot of touchscreen devices have.

The Instinct has a very nice GPS navigation program that plots routes and gives you turn-by-turn directions. This is an amazing feature for a mobile handset that nets you $129 after rebate.

The sound quality of the phone is very, very good, both as a handset and as a speakerphone. Kudos to Samsung for that.

The web browser is "okay." It's better than the Blazer browser on the Treo, but it's not quite what it wants to be which is a browser that people will want to use more frequently than just when they're desperate for something off the Web.

The camera (still and video software is included) is, by far, the best cell phone camera I've ever used. Wow! It lacks a flash, but performed pretty dang well in low-light.

The Instinct has "visual voicemail" which is bound to become a de facto feature on new phones moving forward. Very cool.

Plugging the phone into a USB port on my laptop running Linux worked well. Linux detected a USB mass storage device and let me mount it. If I understand correctly, it's just acting as a card reader for the mini-SD card. This gives you access to all the non-phone media like pictures, movies, and music.

What I really didn't like

E-mail was a dealbreaker. The Samsung/Sprint e-mail client software tried to be very accomodating and provides wizards for setting up mobile e-mail accounts for popular webmail sites like AOL, Hotmail, Yahoo!, and GMail, but doesn't quite deliver as more than a basic e-mail client in any other regard. It does let you set up multiple POP or IMAP accounts and supports SSL-encrypted access for privacy wheres supported. However, I don't believe it's a true IMAP client because it only displays 25 of your most recent messages (I think you can bump that up to 100 in the settings) and doesn't let you access IMAP folders other than Sent, Inbox, and Trash.

Browsing HTML e-mail messages is lame because, while the Instict does take a stab at parsing the HTML, it only displays the text and does not give you any links which you can click on to view on the phone's browser.

E-mail attachment support is nonexistent.

While I don't care, the Instinct only offers a bare minimum support for Exchange users via Outlook Web Access and doesn't sync with Exchange (or anything else, for that matter).

Speaking of synchronization, Sprint does offer a remote sync feature that let's you store your contacts and other data on a remote server. The benefit of this is that if your phone is stolen or broken, you still have access to your address book. Additionally, Sprint provides a web-based facility for you to manage your contacts.

I thought this was going to be cool. I could just export my contacts from KDE's address book and import them into Sprint's web facility and, voila, all the contacts I've had on my Treo would instantly be available to me on the Instinct.

The Sprint import facility had instructions for Outlook users to export their contacts as a CSV file and even went as far as to indicate what column names were valid and would be recognized by the import routine. I tweaked the CSV file my system generated to match the column headings Sprint wanted. The import process took several minutes and then told me it couldn't import anything. Game over.

The in-phone address book is terribly lacking. For starters, there's 's no way to store a company name with an entry, only last name or first name.

Text messaging was... okay, but cumbersome.

Typing text on the Instinct is not too bad, but has some serious caveats. While the text entry routine provides spellcheck on-the-fly, it doesn't provide spelling or grammar correction on the fly at all. That seems odd considering just about every phone I've used the last ten years or so has had that. It should at least auto-conjugate and insert apostrophes when I type "cant" or "doesnt." Nope, won't do it. Even a lone "i" surrounded by whitespace on either side remains lower case. It's smart enough to capitalize the first letter after punctuation and it will highlight mispelled words (including my un-conjugated conjunctions). Tapping on a mispelled word will offer suggestions, but this is a time-consuming affair!

I registered as a developer on Sprint's Developer website hoping to create some cool third-party apps for the Instinct -- fill in some of the gaps, but got discouraged rather quickly.

In one of the developer forum posts, a developer asks, "Is there a desktop USB SDK for access to the Calendar, Notes or any other built-in data? " A Samsung developer replied: "There is no USB SDK/API supported on the Instinct."

The Sprint sales representative who helped me purchase the Instinct told me, up front, the Instinct did not support tethering so I could not use it as a wireless modem for a laptop. I thought I'd investigate that a little further before I gave up on it -- see if it looked like it would be forthcoming as an official capability or as a third-party software add-on, but it doesn't look good.

End result?

I'll be taking the Instinct back to Sprint in the next day and will either purchase a Palm Centro instead or give their technicians another shot at fixing my 700p.

Samsung and Sprint need to assign some hardware interaction and usability people to this phone. Not only are most of the applications painfully minimalistic and basic, they're not as easy to use as they could or should be. 

Again, this could be a good smartphone for Sprint if they give more attention to the needs of "professional" users.

On Tuesday, 13 May 2008, the Fedora Project released the latest version of their Linux distribution, Fedora 9.

I was able to get my hands on Fedora 9 the previous Friday after it was discovered "in the wild" on BitTorrent networks. I promptly installed it on my Dell Latitude D830 laptop that I use every day for work.

The downside to installing a Linux distribution like Fedora before it is officially released is that you have no access to any updates. You're kind of on your own with what you've got until the official release date.

I wasn't too terribly worried about any of that. After all, Fedora 7 and Fedora 8 were, for the most part, very stable from the get-go.

I think I may have been wise to have waited. Over the last week, I've encountered all sorts of issues. Some have been related to specific hardware I'm using while others are general OS issues. A significant chunk of the issues I've run into are a direct result of my running KDE as my desktop environment. Fedora 9 includes KDE version 4 which is a ground-up rewrite of the fundamentals of KDE.

The experience has given me some flashbacks to 2003 when Red Hat Linux 9 came out with GNOME 2.2. I had been a GNOME user for a couple of years (and used AfterStep as my primary desktop environment before that) and was content with the way the Sawfish window manager worked in GNOME up until Red Hat Linux 9. Now GNOME used the Metacity window manager and I couldn't stand the thing. Where were all my configuration options? What happened to everything I had come to rely on? Well, GNOME had tucked it all away... and made everything work slower while they were at it.

I switched to KDE and found it had advanced leaps and bounds since I had looked at it last. It was mature, reliable, and, most of all, it offered plenty for me as a "configuration nut" to appreciate.

Fast forward to now. KDE4 is cool, very cool, but it's lacking a lot of stuff KDE3 had, understandably. I'm sure it's all forthcoming in due time, but I want it now!

So, below is my current list of annoyances. Some are still outstanding while others I have taken steps to resolve and have documented those steps below so that others may benefit.

Fedora 9 Annoyances

• nVidia video driver - I've got a nVidia Corporation Quadro NVS 140M tucked away in this laptop and to get 2D and 3D accelerated performance out of it, I must use the proprietary nVidia driver available for Linux. I usually get this from the fine Livna repository for Fedora. The kmod-nvidia driver was available from Livna, but it didn't work. I got it to function (details coming) but it's far from perfect.
• Tap-to-click not working on Synaptics touchpad - This is a documented bug and I'm sure Fedora will be pushing a fix soon. In the meantime Bob Kashani at Berkeley has gracefully provided a fix.
• kmix applet is missing - This one is annoying. I have grown very accustomed to having the kmix applet in my KDE taskbar. This gives me a handy mixer utility to control my sound. Without it, I'm forced to launch the kmix application every time I want to adjust the mixer. Lame.
• Font irregularities (related to NVidia?) - Application fonts between KDE and GTK/GNOME applications display differently. This has suddenly been a problem, but it isn't the first time I've seen it. I also saw it with Firefox 3 betas under Fedora 8, but only on this particular system (my laptop) and not on other systems. I blame the nVidia driver.
• Multimedia buttons - The volume up/down and mute buttons just worked out of the box with Fedora 8. With Fedora 9, KDE is completely ignorant of them.
• NetworkManager forgets everything - In Fedora 7, there was a separate KDE NetworkManager component called knetworkmanager which integrated seemlessly into KDE, but major changes within the NetworkManager community forced the Fedora project to adopt the GNOME NetworkManager work for KDE users in Fedora 8 (and Fedora 9). The problem in Fedora is that NetworkManager doesn't seem to be using the GNOME keyring system at all. Every time I connect to a secure wireless network, I have to enter the encryption key or passphrase because it isn't getting saved anywhere.
• KPilot not syncing with Palm Treo 700p via USB - This was fixed with the first Kernel update!
• KDE configuration lacks depth - This is due to the rewrite of everything, but there are things that really bug me: No configuration of the Compose key and I haven't found a way to turn off the silly "Pong" sound the system plays every time I move between virtual desktops.
• No web browser can load Zimbra admin login page - I didn't have any problems with Firefox 2, but neither Firefox 3b5 nor Konqueror can load the Zimbra admin page. Konqueror complains about a script out of control and Firefox 3b5 just sits and spins.
• gpk-application sucks - Pirut (and pup) are gone and now we have this PackageKit suite of applications for managing packages. I think it's a good idea in the long run, but gpk-application has a long way to go before it catches up with how well pirut worked. Just let me install many packages at once, why don't ya?!

Well, there's that for starters. I'll probably be blogging more in the future about these problems in more detail, including, hopefully, how to solve or work around them.

I know a few people that read the Fozzolog own Palm-based smartphones like the Treo-line from Palm. I own a Treo 700p and had a 650p prior to that. I've been keeping an eye on the Centro because it just looks sweet and addresses most of the complaints my wife has brought up about the Treo when I tell her it's so much nicer in one regard or another than her Blackberry Pearl.

This is going to be a review about a piece of software I recently installed on my Treo and have become quite enamored with. But, before I get to that, let me just say I'm worried about my future as a PalmOS user. If Google does things right with the Android mobile phone platform, I will ditch Palm in milliseconds. For a couple years now, Palm has been saying a future version of PalmOS would be running on top of Linux and would provide backward compatibility with legacy PalmOS applications. The advantage would be a new, modern platform for smart phones based on one of the most actively developed operating systems in history. The result: HUGE VOLUMES of software choices for users and that is really what drives a successful hardware device. But, Palm announced earlier this year that plans to release a new PalmOS on top of Linux have been... uhm... substantially delayed... so quit asking about it.

So, if Google does things right with Android, they'll achieve the same thing for their hardware partners and I'll be one of the first in line for a highly-functional mobile device that will let me do as much or more than I can currently do with my Treo.

Quick News

So, that brings me to something new I've been doing with my Treo: Reading RSS feeds with Quick News.

Now, I don't like paying for software. I generally look for open source software for my Treo before I even bother looking for commercial options. In this case, I paid for a couple applications from Hobbyist Software, including Butler -- an application that, among other things, nags you when you don't immediately answer an alert or alarm. One of the other Hobbyist applications I installed is called Initiate and it's a replacement for the default application launcher. Initiate supports plugins and one of those plugins is for Quick News.

I previously downloaded a free trial of Quick News and played with it. I liked it more than any other RSS feed aggregator for Palm that I had played with, but didn't really spend the time to explore it completely. When I disovered the Initiate plugin, I spent more time and ended up throwing $14.95 at Standalone Software so I could own it for good.

So, what is cool about Quick News? It's an awesome RSS feed reader. It comes with a boatload of RSS feeds already, many of which I disabled right off the bat because, for example, I'm not a Mac user and I don't really care to read what CBS thinks is newsworthy. But, they still had a few good geek news feeds.

Adding a feed is easy if you know the URL to the XML syndication resource (e.g. the RSS file). This is pretty straightforward when you're adding one site at a time, but can be annoying when you want to populate your Quick News feed list with a lot of sites. It would be easier if there was some way to set up Quick News as a helper application for Blazer so that any time you selected a link for an RSS feed, you could have the option of adding it to your Quick News feed list.

The best feature of Quick News is the auto-update options. I set my feeds up to automatically update every six hours, over the air. You can also update at HotSync, but that requires a conduit -- presumably a Windows application -- on the desktop computer you sync with.

Another excellent feature of Quick News is that it offers the option of downloading images from feeds as well, thereby providing a rich viewing experience. All the downloaded feeds can be stored on your removable SD card so you don't have to worry about filling up your onboard memory with feed content. The amount of feed content cached on the SD card is configurable as well.

Below are some pictures of Quick News in action. These were taken with my digital camera and my screen protector makes them look a little hazy. Sorry.

This first image is the "collapsed" view of all the articles in a feed. In this case, the Utah Open Source Planet.

Next is one of the articles from the feed expanded for reading.

Thirdly, a view of the list of all the feeds currently set up. You can quickly configure which feeds will update over the air, at HotSync, etc.

Okay! If you're reading this then I was successful in posting an entry to my MovableType blog with a free PalmOS app on my Treo called u*Blog.

Wahoo!

Many who read the Fozzolog know I've become a fan of Porcupine Tree -- a progressive rock band based out of England. They've been releasing music steadily since the early 1990s.

I saw them perform live last year in San Francisco and had the time of my life. Performing on stage with them was guitarist and singer John Wesley, an American who has accompanied the band on the road since their In Absentia album tour in 2002.

"Wes" is also featured on the band's most recent album Fear Of A Blank Planet.

Anyway, my buddy Thom alerted me today that Wes posted a blog entry to his MySpace site a couple days ago which contained some rather shocking news. Here it is:

This is really cool news and it makes perfect sense. Wes is in a good situation to do something like this -- he's fairly independent and not encumbered by the iron fist of a record company.

I say this is common sense because of my experience with Porcupine Tree. I was introduced to the band by word of mouth and was then prompted to download some of their music from (evil, illegal) music sharing sites/networks on the Internet. Some of the stuff I downloaded is out of print or very difficult to get your hands on otherwise.

Someone (perhaps, someone from the RIAA) might say I'm a bad, bad person for doing this, but consider the outcome: I ended up traveling to San Francisco and attending a concert I otherwise would not have. I bought the band's live DVD Arriving Somewhere (which is excellent, BTW), a DTS DVD-Audio version of Deadwing, and the CDs: Fear Of A Blank Planet and Stars Die - The Delerium Years.

Word-of-mouth and, more importantly, music (illegitimately) obtained from online sources results in money in the bank for artists who make good product.

So, if you're inclined to like progressive or alternative rock, you can do as I will also do: download Wes's stuff. See if you like it. If you do, consider purchasing a CD or two or, better yet, hit that "Demand It" button on his site to indicate that you would likely pay for a ticket to a concert in your area if John Wesley were to perform.

I was watching tonight's episode of Glenn Beck's TV show and his last segment featured a young lady as a guest talking about her 300-page iPhone bill.

I found the transcript for the show here and share it with you now:

Wow.

As for Justine Ezarik... just Google her to find her vlogging, blogging, flogging, etc. sites.

It's nice to find someone more narcissistic and "jacked in" than me so I can point my finger at her and laugh.

Fozzout.

So, the "revolutionary" Apple iPhone is hitting the market this week. I took some time to download the guided tour video Apple has available. I have to say I'm very, very impressed with what they've done with the iPhone.

That being said, I don't think I'll be getting one anytime soon. Here's why:

• No Ogg Vorbis or FLAC support. I know I'm in a very small minority of people who care about this, but most of my musical library is not in MP3 format and this is the biggest reason I've never cared much for the iPod to begin with. I wonder if the video realm is the same way. Does the iPhone only support Quicktime videos?
• Third-party applications? I didn't see anything in the guided tour video about third party applications. My Treo 700p has served me really well because I can throw lots of different PalmOS applications on it for lots of different things. For example, I track mileage on our cars and it reminds me of service that needs to be done.
• Will it dock with Linux? Can I use the iPhone from a Linux desktop? Last I heard, iTunes was not available for Linux.
• Only AT&T? I'm sure AT&T (A.K.A. Cingular) paid a pretty penny for the exclusive rights to sell the service in the U.S. for the iPhone when it was first released. I'm a Sprint customer. I might consider switching back to Verizon, but there's really no way I'd ever switch to AT&T/Cingular. They've got a terrible track record for signal coverage and customer service, in my area anyway.
• Third party applications!! I have to mention this twice because I use my Treo 700p a lot to establish SSH connections to servers when I'm not near a computer. The Treo doesn't offer this capability natively, but I can do it by installing one of several open source applications.

That being said, I am very impressed with the web browser demo and the tricks the iPhone can do with its built-in accelerometer. If nothing else, iPhone -- like the iPod before it -- will be the kid to beat for the next few years, resulting in good news for everyone.

"Qworst" and "US Worst" are amusing nicknames many in the I.T. community has given to our local telephone company, but is the company deserving of these monikers?

Let me share a recent experience I had with Qwest and then you decide.

Since 2004, we've had a standalone DSL line at our home. This means we have DSL service over a pair of copper wires that would ordinarily also carry telephone service, but does not. My wife and I both carry cell phones, so we did not see the point of telephone service.

As our kids have gotten older, it began to make sense to have telephone service into our home. We considered VOIP, but concerns about 911 services swayed us to decide to just order a dialtone from Qwest.

I knew Qwest had an online facility for making changes to your account, so I went there first on 16 August to make this change to my account. It wasn't straightforward, but in the end, I got basic telephone service added to my account. I received an order number and an installation date of 17 August, the next day.

The next day, I checked throughout the day for a dialtone and found nothing. As the day inched closed to 5:00, I decided to call Qwest. The gentleman I spoke to looked into the order referenced by the number I gave him. He discovered the provisioning department had stopped the order because "you can't do that online. You have to call us to add dialtone service to a standalone DSL line."

I still find it amusing Qwest's website let me place the order, gave me a sales order number and an installation date... when what I was doing was not allowed.

So, I told the Qwest representative I would like to proceed with the change on the phone with him. He explained that I would be given a new telephone number because the number I had was reserved in a block of numbers specifically for standalone DSL customers. I was disappointed because I liked the number that was associated with the standalone DSL, but told him to go ahead.

I was given a new telephone number and was told the change would be effective 23 August. I had either heard of or directly experiencd occasions in the past where Qwest assigns DSL customers to their default ISP, MSN, despite the customer's requests, so I confirmed, at least twice, during the call that no changes would be made to the DSL portion of my account; My ISP would remain the same. The representativve assured me nothing would change each time I asked.

By now, you KNOW something is going to go wrong.

On the morning of 23 August, I couldn't access anything via the Internet. I checked the DSL modem and its indicator lights showed a DSL connection. I logged into the DSL modem and checked the status of the PPPoA connection and could tell it was cycling through a process of trying to log into the ISP and failing.

At this point, I called my ISP figuring they needed my new phone number so they could assign my DSL service to the new circuit. They said they had a disconnect order from Qwest, but nothing about new service on the new number. The tech support representative from my ISP (XMission) said he would call Qwest and conference me in. In a couple minutes, we had a woman on the line who looked into the situation.

She came back and informed me that my ISP had been changed to MSN. I immediately told her that was unacceptable. I mean, sheeesh! I work from home and several client sites have trust relationships set up with me based on my IP address. Without actually having that IP address, supporting those clients was going to be much more difficult.

The Qwest representative told me she was sorry and that they would switch me back to XMission. However, it would take THREE BUSINESS DAYS! In this case, it would be five days before I'd be back with XMission.

I was really pissed at this point. The XMission representative said he'd talk to XMission's DSL administrator to see if there was anything they could do. The Qwest representative apologized a few more times and said she asked her supervisor if there was anything Qwest could do to expedite the change and was told there was not.

Well, I knew someone who knew someone at Qwest- pretty high-up at Qwest, so I called him and told him what had happened. He let me know a little later his contact at Qwest would get it taken care of as soon as he got into the office.

Later that afternoon while I was at the office, I checked in again with XMission to see if they had my DSL circuit back yet. They didn't have anything and suggested calling Qwest to check on the status of the change.

So, I called Qwest. After a considerable hold time, a young man answered and after explaining my situation to him three or four times, he placed me on hold for a few minutes and then came back and told me he could't help me because he didn't have any sales order information and I'd need to talk to the sales office. He said he'd be happy to transfer me, so I accepted. Several more minutes of QWest's mundane hold music went by before the same young man came back on the line to ask me if I was still there. I said I was and he said he would transfer me to the sales office now. More mundane hold music for several minutes. The young man came back on the line to ask me if I had spoken to "Natalie" yet. No, I told him. He said he'd transfer me.

You get the picture. When I finally got through to someone else, it wasn't anyone named Natalie, it was just some guy saying, "Hello? Hello?"

I told him the whole story again. "So you want MSN as your ISP?" he asked.

No! I told him, I just wanted my old ISP back!

He said he couldn't do that. I demanded to know why I was transfered to him if he couldn't do anything about my problem. I honestly don't remember what he said because at that point, I just said I was finished with the call and would call someone else.

I terminated the call and promptly punched a nearby whiteboard with my fist, breaking the skin on one of my knuckles.

Then, I managed to get through to my associate's Qwest contact who said he would get the change taken care of that day. He was much more helpful and conferenced me in with some higher-level support people who worked directly with the "translations department" to get the DSL connection moved back to my ISP. Within a few minutes, I could ping the DSL modem at my house.

And, it all happened in less than three business days!

"Spirit Of Service." Isn't that Qwest's marketing slogan? I wonder if it means the real service is gone and all that's left is a ghost or spirit of the service that was once there, ages or eons before.

Wow. Some great responses on the Blue Security thing.

I've learned a thing or two about it and my animosity is somewhat dampened. I apologize for any offense I may have caused with my zeal and energy (it happens).

My still-looming concern about Blue Security's tactics deal with the scenario of the spammer that doesn't provide the option to opt-out or the spammer who only pretends to support opt-out but, really, ignores all requests or uses those requests to validate the e-mail addresses. I believe these scenarios may result in network abuse.

I applaud Blue Security for thinking out of the box, but I don't think we are quite there yet.

If you don't follow the Utah Open Source Planet or Aaron Toponce's blog, this post may mean nothing to you.

Aaron's been spamming -- for lack of a better word -- the Utah Open Souce Planet with post after post about something called "Blue Frog" from a company called Blue Security. I responded to his first post on his site, but my comment never showed up. I guess Aaron wants to keep all the feedback on his site positive and complementary to his views. ;-)

Anyway- this Blue Frog business is really shady stuff- fighting spam with tactics that really add up to abuse of network resources. It's possible Aaron is too young to remember when network abuse was a far more serious topic -- when the Internet wasn't quite as as robust as it is today and a concentration of traffic, malicious or not, could bring down networks for an entire educational institution or geographic region.

The flaw with Blue Security's tactic is that it will only work against spammers that are semi-legitimate -- who have their own mail servers, mail administrators, etc. Of course, these spammers may not be spammers at all. These organizations may be perfectly legitimate companies sending out targetted e-mail to interested parties. It's a grey area, but these organizations aren't the ones trying to get you to buy smallcap stocks, viagra, or kiddie porn.

The spammers that, in my opinion, are the plague of the Internet, won't be stopped by Blue Frog, Polkadot Frog, or Aaron The Frog because they operate covertly using free or compromised accounts, spambots, or compromised websites or e-mail servers. Targeting the source of these kinds of spam messages with many opt-out requests is useless. Not only this, but Blue Security forgets that bandwidth still costs money: The ISPs between Blue Frog and these spam sources are all on the line - providing bandwidth in an honor-type agreement with each other.

If more Blue Security-like tactics begin to appear, the trust agreements between Internet backbone providers will likely begin to disintegrate.

Iodynamics' clients don't really get much spam. Their mail servers use a combination of SpamAssassin, MIMEDefang, and a greylisting milter for Sendmail.

Greylisting is, perhaps, one of the most interesting ways of stopping spam from reaching its intended recipients and it works based on a principle that also makes Blue Security's tactics worthless: Spammers don't use real SMTP servers.

When greylisting is in effect, it postpones delivery of messages from upstream addresses it hasn't dealt with before. If the upstream server attempts to deliver the message again, the address is then whitelisted. Many spamming systems don't honor these postponement requests and, as a result, they simply don't attempt to redeliver the messages. For the same reason, they will be completely oblivious to opt-out requests.

In closing, I think I may speak for the entire Utah Open Source Planet readership in saying that I hope this is the last time we have to read about Blue Security or Aaron's Frog issues.